Venmo App Reviews

Super dope

Wow, this app is awesome.

I wasn’t getting the $ my mother sent to me. I emailed customer service. Customer service used proper English, they were timely and polite as well as very informative as to what happened. The $ arrived shortly afterwards.

Love this app

Great and easy app. Really like it. Thanks.

I love how easy Venmo is. I will keep using it so long as you stay simple.

Easy and convenient!!

There’s no easy way to choose your payment method without digging into the options. Depending on the amount I like to use my debit or credit card frequently

Sddddd

Easy way to send and receive money

I really like this app. $.25 to transfer to my bank account is not a bad deal.

My account was broken from day one. I could not be located by my friends to make payment. I mentioned this support and they only offered solutions that didn’t actually fix the root cause of the issue, which is a tech issue at their end. Then, when a friend tried to pay me using my email address, it didn’t go to me. I have talked to support and they only offer scripted responses. Each time I contact support, I get a different person. Not a marker of good customer service. Venmo has completely lost my trust and I am deleting my account.

“Convenience” factor is a lie. Have had money trapped in there for months, my bank says it’s a problem on Venmo’s end with their verification process, and Venmo swears they can’t do anything about it. I just want my money so I can close out my account. Avoid if you can.

The one thing I highly dislike !

I downloaded the app, entered my information, entered debit card numbers, sent money and THEN the money I send was placed I Hold until I emailed all my banking statements for the cards I added and ID information!! This process took over a week going back and forth in phone calls and emails. After the second day of this, I just sent the money through another app and cancelled my account just to go back and forth to get a refund! They should have asked for all this prior taking my money and wouldn’t refund it until ID myself!!! I asked others who have Venmo and they all said they didn’t have to send in all this information. Waste of my time and a total inconvenience !!!!!

I’ve been using it for about two years now. I love the tracking capability and the ease in making and receiving payments. Highly recommend.

Thank you!

My account was deactivated and they could not explain to me why. Staff is incompetent and rude. Cash app is better and immediate.

Great app gets me connected with loved ones far away

Super easy!!! Works like a charm!!