Worst experience!

I downloaded the app, entered my information, entered debit card numbers, sent money and THEN the money I send was placed I Hold until I emailed all my banking statements for the cards I added and ID information!! This process took over a week going back and forth in phone calls and emails. After the second day of this, I just sent the money through another app and cancelled my account just to go back and forth to get a refund! They should have asked for all this prior taking my money and wouldn’t refund it until ID myself!!! I asked others who have Venmo and they all said they didn’t have to send in all this information. Waste of my time and a total inconvenience !!!!!

EconoGreen about Venmo, v7.12.1