Customer service can’t help at all

Trying to make an important rent payment and it has been unable to go through for hours. Reached out to customer service and the only response is “We are experiencing higher than normal decline rates.” And “ Sorry” not willing at all to help. Very frustrating. DO NOT rely on for important payments because if Venmo is having issues on their end they will not help at all.

twentysomethi g about Venmo, v7.14.2