Horrible policy

I paid a friend a payment on accident & his account happened to he frozen. Because his account was frozen they would not allow him to send my $200 accidental payment back. Instead they are using my money to pay off the debt that he owes. So all of a sudden I am responsible for his debt. Totally screwed up policy. Now they have frozen my account because I contacted my back about the money they have stolen. This is their policy. Stupid.

Brandon Skeie about Venmo, v7.13.1