Trash Trash TRASH

This app is a fantastic idea but in application it is terrible. Y girlfriend and I were using it to send each other funds because we were splitting a vacation and wow what a nightmare. First off there was no issue adding fund, transferring to Venmo, then transferring to an account. However, as soon as that happened the nightmare started. Venmo suspected it as fraud and held out fund for almost 3 weeks. When we talk to customer service they couldnt / wouldnt give us any info and then on top of it the issue was escalated to someone we couldnt call. All communication had to be done through email. It was the worst experience ever. I think this app is a great idea and I wouldve used it like crazy but never again. We used it once, got banned for life, and almost lost all our money. If you decide to use it anyway, just be aware that this could happen to you.

Holthouser6425 about Venmo, v7.10.0