Will steal your money!!!!!!

I made a transfer and it was pending. A couple days later my account was frozen due to suspicious activity. I got an email saying I need to provide all these documents to prove my identity and that my funds would be on hold until I unfreeze my account. I said that I wouldnt be using Venmo and want that payment canceled. After I emailed them that my payment thats been pending went through. I had to start a dispute charge with my credit card company. This was Venmo response:

Duke H. (Venmo)
Nov 3, 6:35 PM CDT

Hi Eunice,

Duke here with Venmo support. Apologies for the inconvenience.

It sounds like you have the situation well in hand with your card company and that dispute. I hope you are able to work it out with them.

If you want to reopen your Venmo account in the future, we will need you to send us the documentation we requested.

Please dont hesitate to follow up with us if you want to continue working to resolve this. Good luck.

Cheers,
Duke H.
Support | Venmo

Euneun1991 about Venmo, v6.20.3