Deactivated my account for no apparent reason
While Ive been told by some folks that this app and service work well, all of my experiences with it have been negative. Either amounts are incongruent across devices, resulting in onerous changes, or the app doesnt work, theres always a problem. But even worse is the customer service. Upon completing a transaction, my account was frozen and a week later I was sent a notice that my account had been deactivated permanently for a breach of the EULA. However, nothing in the transaction was illegal, illegitimate, or otherwise in breach of the agreement. No information has been given. This only compounds on a serious number of problems with a service that is supposedly easy and secure. I would recommend using CashApp or your banking app instead of this app. The social components are garbage (who wants everyone to see all your cash transactions?) and the service dont work as intended. End of story.
DavidDePriest_ about
Venmo, v6.20.3